RBS NZ - How a 50+ entity franchise network took control of AP and purchasing with ProSpend

Residential Building Services (RBS) NZ coordinates accounts payable and purchase order processes for more than 50 entities and franchisees across New Zealand’s residential construction industry. Manual invoice handling, inconsistent approvals and limited visibility across entities were adding pressure on the central finance team as the business grew. As part of its migration from MYOB Exo to MYOB Acumatica, RBS implemented ProSpend for AP and purchase orders, gaining centralised control, stronger compliance and faster payment cycles.

About Residential Building Services (RBS) NZ

Residential Building Services (RBS) NZ provides operational, financial, and administrative support to a large network of building franchisees across New Zealand’s residential construction industry. Supporting multiple individual entities and franchisees, RBS is responsible for coordinating accounts payable and purchase order processes across a highly decentralised business structure.

The challenge

Before implementing ProSpend, RBS was unable to effectively support the scale and complexity of their accounts payable workflows. Each franchisee operated with its own invoice flow, approval process, and purchasing activity resulting in:

• • Manual handling of large volumes of supplier invoices
  • Time lags in having supplier invoices visible in the system
  • Lack of visibility and control across entities
  • Approval bottlenecks and inconsistent workflows
  • Difficulty enforcing purchasing policies
  • Duplication of effort and administrative burden for the central finance team

As the business continued to grow, so did the operational challenges prompting RBS to look for a more modern and scalable solution.

The solution

As part of their migration from MYOB Exo to MYOB Acumatica, ProSpend was chosen to manage their Accounts Payable and Purchase Order processes, seamlessly integrating into their MYOB Acumatica implementation.

ProSpend stood out for its ability to:

• Support complex, multi-entity structures
• Automate AP and PO workflows to reduce manual effort
• Provide real-time visibility and approval control
• Enforce purchasing policy compliance across all franchise operations
• Integrate smoothly with Acumatica, reducing reconciliation tasks

“ProSpend brought structure to a complex, multi-entity environment and gave us the control we needed across AP and purchasing. It’s been instrumental in making our transition to Acumatica a success." -  Sheryl Dimmock, Commercial Accounting Manager

The impact

Since implementing ProSpend alongside Acumatica, RBS has achieved:

• Streamlined, centralised control of over 50 entities and franchisees
• Improved speed for receipt of supplier invoices
• Improved governance and compliance with standardised workflows
• Flexibility within workflows to compliment the different size of entities
• Faster payment cycles, improving supplier relationships
• A future-ready finance stack that can scale with the business

ProSpend is now a core part of the RBS finance function, delivering structure and visibility that simply wasn’t possible before.

“The automation has saved time, improved compliance, and helped us scale without growing the team. For any business managing a high volume of entities, it’s a must-have. ” -  Sheryl Dimmock, Commercial Accounting Manager

Conclusion

With ProSpend integrated alongside MYOB Acumatica, RBS has replaced manual, inconsistent AP and purchasing processes with standardised workflows across more than 50 entities and franchisees. The central finance team now has the visibility and control it needs, supported by a finance stack that can scale as the business grows.