Professional Implementation

You have the vision, you decide the workflow and we make it happen.

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Implementation methodology

Every company is different. Our experienced consultants have successfully implemented thousands of companies. Our process is customised to you whilst clearly communicating delivery time-lines, consultation sessions and interactive workshops which are conducted for each step.

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Post implementation

We empower your organisation to experience the benefits from our solutions immediately and moving forward. We are dedicated to provide the support necessary. We deliver our client's vision and create a successful ongoing partnership, that is our promise.

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When your business needs change

We understand your business needs and circumstances will change over time. ProSpend enables you to easily adapt to those changes by providing ongoing support for configuration enhancements. With regular updates, our team is listening to your recommendations and feedback.

PROVEN AND PROFESSIONAL SERVICE

Our proven methodology ensures a successful and stress free process for our clients. 

Kick-off

An implementation plan is developed, configuration requirements are scoped and a Run Sheet agreed on

Create

Unique database is created with company structure, users, charts of accounts, policy and custom wording.

Automation Rules

Company specific rules are configured for automation of coding and mapping, validation and approval.

Training & UAT

Live online AP training and UAT sessions are conducted throughout the process

Integration

Credit card data feeds are mapped. Integration to ERP or other external system are configured and tested

 

User Training

Company dedicated live user webinars are conducted on the company database on an agreed schedule.

Go Live

Personalised on boarding program that includes a Go Live checklist session and a Welcome Email sent to all users

 
USER ONBOARDING

Personalised user onboarding

ProSpend is one of those business tools that is ‘touched’ by a high number of employees and it’s critical to the success of the implementation that there is no adoption barriers. At ProSpdnd we offer a full user onboarding program to have staff trained quickly and using expense manager confidently.

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Live webinars

Because it's near impossible to co-ordinate mobile employees for in-house training our live personalised webinars are designed to be relevent and have users trained up and using ProSpend quickly.

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Accounts Payable training

Live training sessions will be structured and scheduled on an agreed timetable to train the nominated administrators and accounts payable personnel. The training sessions can be conducted on site or online.

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Go Live program

A feature of our implementation program is a personalised ‘Welcome Email’ sent to users the night before Go Live on how to access ProSpend, links to user help, their user name and temporary password

FAQ

Frequently Asked Questions

How much effort is required by the company to implement?

How long does it take to implement?

Can we make changes during the implementation?

Do you work with our ERP consultant?

What if we need a unique workflow?

After go live what support is there?

One platform for all your spend

Easily manage your spend, expenses, invoices, purchase orders and budgets all in one powerful solution.